SHIPPING POLICY:
updated Feb. 15, 2022
SMALL / SINGLE DECALS – PLEASE READ
By purchasing any of our items, you (the buyer) acknowledge & accept shipping terms & conditions. In order to keep shipping costs affordable to our customers, all of our small decals are shipped by regular mail through Canada Post, therefore there is no tracking.
However, we have a great track record! and our decals usually arrive safely and in a timely manner!
(& sometimes quicker than the estimated delivery times)
REGULAR SHIPPING – ESTIMATED DELIVERY
Canada = 2 – 4 business days (but could take up to 7 business days or more)
USA = 5 – 14 business days (but could take up to 21 business days or more)
International = 7 – 21 business days (but could take longer depending on the receiving country’s postal service)
EXPEDITED SHIPPING – COSTS ARE EXTRA
Tracked & Insured shipping services are available upon request for additional costs. Expedited delivery times can range from 5 – 10 business days or longer. Please ask for prices before checking out.
**DUE to the CORONAVIRUS, shipments are taking longer than usual as Postal Service are backed up. Please be aware of this. If you are unable to wait due to our estimated delivery times, then please do not purchase the item – thank you.*
3 STEP SATISFACTION GUARANTEED:
We are committed to serving our customers with excellent customer service but please understand that from time to time, decals may arrive late or may go missing due to the nature of regular mail.
STEP 1: If you experience longer than our estimated delivery times, please contact us right away (before opening a case or leaving neutral/negative feedback) so we can make it right and earn your positive feedback.
STEP 2: If you’re decals are outside of the estimated delivery times, we will send you ‘replacement decals’ right away by regular mail.
STEP 3: In the case that ‘replacement decals’ also do not arrive you will have 2 remaining options to choose from;
OPTION A – Recieve a full refund.
OPTION B – A 2nd attempt of replacement decals will be shipped through Expedited shipping at an extra cost to the buyer.
COMPLETE DECAL SETS – PLEASE READ
OUR LICENSED DECAL SETS NOW INCLUDE EXPEDITED TRACKED SHIPPING TO USA!
To continue to provide our Customers with Excellent Service, as of February 2, 2021, we have decided to include Expedited Shipping services for all orders of Complete Decal Sets to the USA and WORLDWIDE.
WHAT DOES THIS MEAN?
ALL Orders (Complete Decal Sets only) to the USA will be Tracked with Expedited Shipping.
ALL Orders (Complete Decal Sets only) to WORLDWIDE will be sent with Expedited Shipping & NO Tracking.
ALL Orders (Complete Decal Sets only) to Canada will continue to be shipped through regular mail.
SHIPPING – ESTIMATED DELIVERY
USA = 5 – 8 business days
WORLDWIDE = 6 – 15 business days
Canada = 2 – 4 business days (but could take up to 7 business days or more)
Please Understand, that there still may be delays but it is not common so please be understanding of this.
IN CONCLUSION:
As most of you are aware, shipping costs in Canada are much higher than in the USA, therefore offering expedited ‘tracked’ shipping services as the standard on our decal listings would increase the prices of our decals substantially making it unaffordable and even un-necessary to those who do not need it. Plus the costs can vary from region to region so costs are calculated on a per order basis upon request. Since 2014, we have been supplying vintage BMX collectors around the world with quality restoration decals and so we thank ALL of our New and Repeat customers for their loyalty and honesty which enables us to continue providing low shipping costs on all of our decals.